As a committed partner, Maestro is invested in helping clients achieve their guest service, operational and revenue goals 24 hours a day/ 365 days a year with the industry-leading Diamond Plus Service. Diamond Plus is a unique service initiative that provides a comprehensive suite of services and tools designed to maximize operating efficiency and employee productivity.

Maestro Diamond Plus Service is now an integral part of the standard support agreement for each and every Maestro client.

Diamond Plus Service, inclusive of Expert Maestro Customer Care & Unparalleled 24/7 Support, has been expanded to include the following initiatives:

  • Live Chat Instant Help and Training
  • In Application Access to “My Help Menus”
  • On Demand Live 1-on-1 Refresher and Advanced Training
  • Maestro for Beginners Education Program
  • Self-Paced E-Learning Webcasts & Online Tutorials
  • Live Training Webinars
  • Self-Solve Online Knowledgebase
  • Transition Assistance
  • Professional Maestro Productivity Audit
  • Version Upgrades and Enhancements
  • 24/7 North-American Based Support


Support can be reached by calling (905) 940-1924.

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